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Frequently Asked Questions

Quick answers to common questions about the claim portal.

Injured parties or their authorized representatives (such as a family member or legal representative) may submit a claim through this web portal.

You will need basic identification details, contact information, medical diagnosis details, and any relevant supporting documentation. Refer to the "Before You Begin" section on the homepage for a checklist.

The last date to file a claim is June 30, 2026. Claims submitted after this date may not be considered.

You can contact the monitor between 8am–5pm EST at 1‑800‑500‑5000.

At the moment, all documents must be submitted at the time of filing the claim.